About CenturyLink
CenturyLink is one of America’s largest and most experienced telecommunications companies, with roots dating back to the Oak Ridge Telephone Company founded in Louisiana in 1930. Over the years, CenturyLink grew from a small, family-owned rural phone provider into a major national enterprise by acquiring businesses like La Crosse Telephone, Embarq, and Qwest. This expansion reinforced CenturyLink’s reputation for reliability and strong service coverage across the U.S., including both rural and urban areas. The company officially became CenturyLink, Inc. in 2010 and is now operated under its parent company, Lumen Technologies, providing cutting-edge internet, phone, and data services. With a legacy of innovation and a commitment to connecting communities, CenturyLink stands apart for its blend of stability, technology leadership, and customer trust.
Plans starting at
$55 /mo.*
Why we like CenturyLink:
- No contracts
- Price-for-life guarantee
- Unlimited data on fiber plans
- Wide nationwide coverage
- Easy bundling with TV and phone
- WiFi equipment included
- Consistently high customer satisfaction
CenturyLink Locations & Coverage Map
CenturyLink offers reliable internet services in both urban and rural areas across much of the United States, making it one of the most widely available ISPs in the country. Its network spans 16 states with a mix of DSL and increasingly fiber-optic connections, and coverage is strongest in states like Colorado, Washington, Oregon, Florida, and Utah. Major cities—such as Denver, Phoenix, Las Vegas, Seattle, Portland, and Orlando—have robust service, while rural users also benefit from CenturyLink’s deep roots as a legacy phone company with a commitment to community access.
Top States and Cities Where CenturyLink Is Available
Arizona: Phoenix, Mesa, Tucson, Glendale, Chandler
Colorado: Denver, Colorado Springs, Boulder, Aurora, Littleton
Florida: Orlando, Tallahassee, Naples, Kissimmee
Washington: Seattle, Spokane, Tacoma, Vancouver
Oregon: Portland, Salem, Eugene, Bend
Utah: Salt Lake City, Provo, Ogden, Logan
Minnesota: Minneapolis, Saint Paul, Rochester
Nevada: Las Vegas, Henderson, Reno
Nebraska: Omaha, Lincoln
Iowa: Des Moines, Cedar Rapids
New Mexico: Albuquerque, Santa Fe
North Dakota: Fargo, Bismarck
South Dakota: Sioux Falls, Rapid City
Montana: Billings, Bozeman
Wyoming: Cheyenne, Casper
Explore CenturyLink’s interactive map to check availability by zip code and see expanding fiber internet coverage in new regions.
CenturyLink Plan & Pricing
CenturyLink provides simple, contract-free internet options that include both DSL and fast fiber services for homes and businesses. Customers can choose between basic, reliable DSL plans for regions without fiber and high-speed fiber connections where available, with flat monthly rates and no surprise fees.
| Plan Name | Speed | Connection | Starting Price (per month) |
|---|---|---|---|
| Simply Unlimited DSL | Up to 100–140 Mbps | DSL | $55 |
| Simply Unlimited Fiber | Up to 500 Mbps | Fiber | $50 |
| Fiber Gigabit | Up to 940 Mbps | Fiber | $75 |
All plans: No annual contract, Paperless billing required, Taxes and fees may apply
Data caps: None on fiber plans; DSL may have a 1 TB soft cap in some areas
New Fiber Gigabit customers get free professional installation and a premium modem (limited time offer)
Prices and speeds vary by location; always check your address for current offers
CenturyLink’s package lineup is designed for flexibility and transparency, making it easy to pick a plan that fits your needs and budget without complicated add-ons or hidden fees.
Key Benefits of Choosing CenturyLink
CenturyLink is recognized for making internet access simple and budget-friendly, offering plans without complicated contracts or hidden fees. The company’s fiber options rival cable in speed and reliability, while its DSL plans keep service accessible in more rural areas.
Key Benefits of CenturyLink
- No contract required: Cancel any time with no early termination penalty.
- Price-for-life guarantee: The rate stays the same as long as your account is active (DSL plans).
- Unlimited data on fiber plans: No data caps and worry-free usage for streaming, gaming, and remote work.
- Symmetrical upload/download speeds: CenturyLink Fiber provides equal upload and download speeds up to 940 Mbps, ideal for households with many connected devices and remote workers.
- Wide nationwide coverage: Reliable options in both urban and rural communities across 16 states.
- Free professional installation for new fiber customers: Save on upfront setup fees.
Easy bundling with TV and phone: Combine internet with other home services for convenience. - WiFi equipment included: Premium gear at no extra monthly charge for fiber customers.
- Consistently high customer satisfaction: Simple terms and responsive service set CenturyLink apart.
Choosing CenturyLink means getting a straightforward and dependable connection—whether you need basic browsing speeds, gigabit fiber, or affordable home bundles.
CenturyLink Customer Service & Support Options
CenturyLink is dedicated to making customer support accessible, responsive, and helpful across all its service areas. Whether you need assistance with internet setup, billing, technical troubleshooting, or upgrades, CenturyLink provides multiple ways to get the support you need—both through live agents and convenient online tools.
How to Contact CenturyLink Support
- Phone Support for Existing Customers:
Call 800-244-1111 (Mon–Fri, 8am–6pm local time). - For technical repairs and billing inquiries:
800-786-6272 (Mon–Fri, 8am–6pm local time). - New Services and Orders:
Call 866-963-6665 or 877-862-9343 (Mon–Fri, 8am–6pm local time). - Live Chat:
Available 7 days a week for account help, technical support, and billing questions. - Online Support Portal:
Visit the CenturyLink Support Center for troubleshooting, self-help tools, and FAQ resources. - Email Support:
General inquiries: talktous@centurylink.com - Technical support:
dsltechsupport@centurylink.com.
CenturyLink’s multi-channel support ensures customers can reach a real person quickly when needed, while also providing comprehensive online solutions for resolving everyday service issues.
FAQ About CenturyLink Services
What types of internet services does CenturyLink offer?
CenturyLink provides both DSL and fiber-optic internet, with fiber available in select cities for the fastest speeds.
How do I check if CenturyLink is available at my address?
Visit the CenturyLink website and enter your zip code to see service availability and current plans for your location.
Do CenturyLink internet plans require a contract?
Most CenturyLink plans are month-to-month, so you do not have to sign a long-term contract.
Are there data caps on CenturyLink internet plans?
Fiber plans come with unlimited data. DSL plans may have a soft data cap depending on area, but most residential users do not notice any limitations.
How do I get technical support for my CenturyLink internet?
Contact CenturyLink customer service by phone, live chat, or use the online support portal for troubleshooting guides and FAQs.
. Can I use my own router/modem with CenturyLink?
Yes, you can use a compatible router or modem, but CenturyLink recommends models from its supported list for best results.
How fast are CenturyLink’s internet speeds?
CenturyLink DSL plans go up to 100–140 Mbps, and fiber plans reach up to 940 Mbps—or more—in certain cities.